FAQ
It’s super simple! Browse our shop, add your favourite items to your cart, then follow the checkout steps. If anything goes wrong, our team is here to help.
Of course! As soon as your order is confirmed, a confirmation email is sent to you with a full summary of your purchase. Don’t forget to check your spam folder if you don’t see it.
A tracking link is sent to you by email as soon as your parcel is dispatched. You can follow your delivery in real time directly through that link.
No worries! You can request an exchange within 14 days. Check out our “Exchanges & Returns” section to find out how.
You have 14 days from the date you receive your order to request an exchange. Exchanges are completely free of charge.
You have 14 days from the date you receive your order to request a refund. The process is entirely free of charge.
